For customers looking for extra peace of mind with their IT support arrangements at cost effective fixed monthly fees, our Standard IT Support Contract is the perfect solution.
All of our Standard Support Contracts provide you with access to skilled IT professionals when required, with exceptionally fast response times. Each support contract includes support via telephone, remote access or an on site engineer as and when required. We’ll also include a scheduled quarterly visit for lower priority issues. As part of each quarterly visit, we take the time to meet with you and review the service that has been provided in the previous quarter, discuss any upcoming business IT requirments you may have, and make you aware of the latest technologies available which may be of benefit to your business.
Our simple billing structure makes it easy to fix your IT support costs on a per user basis, and our personal service means that when possible we’ll allocate the same technician, helping to establish a healthy and long term relationship with you. To find out more, you can contact us by clicking here.
IT Support Agreements, Fixed Monthly Costs
Cost effective fixed monthly fees
Access to in depth professional expertise
Telephone, remote or on site support options, with prompt response times
Quarterly IT service reviews and on site housekeeping
Peace of mind, allowing you to concentrate on your core business
The quality of service, response times and creative solutions, not to mention money saving strategy, has been of a very high standard and we would absolutely recommend them to others looking for IT support
Mark Lowe, Headlands International – Irthlingborough