IT Support for Market Harborough and the Surrounding Areas
For many years, BlueMoon Solutions have been providing IT Services to companies and businesses in Market Harborough and surrounding area. Our vast IT support services have made us a market leader in Market Harborough and the surrounding county of Northamptonshire, and flexibility to our work with existing company solutions has proven extremely popular.
We know that every business has its own way of working and its own unique customer base. To compensate, we created our IT support packages to be as flexible as possible, tailoring our work to best suit your needs and requirements. We don’t offer a one size fits all approach; we don’t believe such a thing exists for IT solutions. You can pay monthly for ongoing support tailored to your needs or pay as you go if you need infrequent support or advice for your business. Whatever IT problems your business faces, we can provide a solution.
However, choosing the right IT company can be a daunting and difficult task but we have a friendly, local customer service team that are happy to offer free and impartial advice about our services and how they might work for your business. At BlueMoon Solutions, we aim to provide comprehensive IT support services and be a company that you can trust with any sensitive data involved.
Our Different IT Support Packages
Ongoing IT support services can be expensive and unnecessary for certain businesses. We don’t want to tie your new start up down to an ongoing payment solution when it isn’t feasible; we want to make sure your company is protected. For those situations, or for any Essential IT solutions, we offer a Essential IT service for those times where you need a little bit of support. If you need one time installation assistance, need someone to look into a niggling IT problem or you need very specific, expert guidance on an issue then this is the perfect package for you and your business.
We provide this pay as you go IT service to many companies and businesses in Milton Keynes and the surrounding areas, and have built up strong relationships in many sectors in this area. If you would like to try our IT services, without the monthly fee, then this is the options for you. You only pay for the time that you use at a very competitive hourly rate.
While our Essentials service is extremely popular with some businesses, many of our clients in the Milton Keynes area prefer the Remote package. This option is perfect if your company requires ongoing IT support and a dedicated account manager. If you know you need IT support, but are daunted at the idea of bringing in an IT department internally, this will help you avoid the hiring cost for a department that you can outsource to us.
There are no surprise charges with this service, just a fixed monthly fee and a dedicated account manager on hand to assist you with any requirements or problems that you might have.
This package is our most popular option with our clients in Milton Keynes area. The Enhanced Service gives you everything in the previous package, but also gives you our most proactive form of IT support.
This will see your business and your account have 24/7 system monitoring, meaning we can actively see any changes or anything unusual and deal with it before it becomes an issue. This package also offers daily file backups, regular IT housekeeping tasks, frequent system checks and monthly site visits from your dedicated account manager. If you’re looking for the best, most comprehensive and most proactive IT support solutions in the Milton Keynes area then this is the option for you.
The premium support package is our most advanced package. You will have access to all of our services, support, management and security. Our specialist staff will be able to assist you with any problem you have and get it resolved fast. Our Premium package includes all of the perks and benefits of lower tier packages.
Our Premium service is what we recommend to any organisations with mission critical IT infrastructure. We give a fully managed service IT service on this package with a price point that very rarely varies from the fixed monthly cost. This package is recommended for any type of organisation that relies on system performance, system reliability and system security.
Why Choose BlueMoon Solutions?
We provide a highly skilled IT team to provide remote support, or to offer any sales advice. We offer direct contact with highly skilled IT professionals in the Market Harborough area who are always happy to help in person, over the phone or via email. Call centres and call-logging are strictly forbidden at BlueMoon.
Clients who opt for our managed services receive around the clock systems monitoring for their accounts for 365 days of the year. This allows our expert IT support staff to predict and swiftly find a solution to any potential IT issues that may occur before they become a dangerous issue. Our IT staff are up to date with the current IT affairs of the world, so your company will not be caught out.
Our team based in Market Harborough have years of experience managing the accounts of local businesses. Our qualifications speak for themselves and years of outstanding customer service mean that our expert skills are delivered with a smile. We use our skills to help your business expand find solutions to any problems that arise as quickly and efficiently as possible.
Here at BlueMoon Solutions we understand that every business has different requirements and, crucially, different budgets. Our Policy is to recommend the best policy for your business, regardless of our profit margins. We will discuss what your business really needs in terms of IT support. Then we recommend the plan that we think is best for your company and implement it as soon as possible so that your business is protected.