IT Support for Market Harborough and the Surrounding Areas
For many years, BlueMoon Solutions have been providing IT Services to companies and businesses in Market Harborough and surrounding area. Our vast IT support services have made us a market leader in Market Harborough and the surrounding county of Northamptonshire, and flexibility to our work with existing company solutions has proven extremely popular.
We know that every business has its own way of working and its own unique customer base. To compensate, we created our IT support packages to be as flexible as possible, tailoring our work to best suit your needs and requirements. We don’t offer a one size fits all approach; we don’t believe such a thing exists for IT solutions. You can pay monthly for ongoing support tailored to your needs or pay as you go if you need infrequent support or advice for your business. Whatever IT problems your business faces, we can provide a solution.
However, choosing the right IT company can be a daunting and difficult task but we have a friendly, local customer service team that are happy to offer free and impartial advice about our services and how they might work for your business. At BlueMoon Solutions, we aim to provide comprehensive IT support services and be a company that you can trust with any sensitive data involved.
Our Different IT Support Packages
Pay As You Go IT Support
Ongoing IT support services are costly and are not always necessary for business. If there is no need for a monthly payment, we will not ask for one from your business; we just want to make sure your company is protected. For any one-off IT solutions, we offer a pay as you go IT service for those times where you need support. Whether you need one-time installation assistance, need someone to investigate an IT problem or you need expert guidance on an issue, this is the perfect package for your business.
The pay as you go IT service is popular in Market Harborough and the surrounding areas and BlueMoon have built up strong relationships in many sectors in this area. Pay as you go support allows your business to trial out IT support for a short time. You only pay for the time that you use at a competitive hourly rate.
While our pay as you go service is extremely popular with some businesses, some of our clients in the Market Harborough area prefer the Premium Managed Service package. Premium managed services are better suited to companies that require ongoing IT support. If you know you need support but are inexperienced at hiring external services, this will help you avoid the hiring cost for a department that you can outsource to BlueMoon.
With a fixed monthly fee, there are no hidden charges. You will have a dedicated account manager on hand to assist you in solving any problems you might have.
Premium+ Managed Service
This is our most popular package in Market Harborough and the surrounding area. The Premium Plus Managed Service offers the standard premium service but with BlueMoons most proactive IT crew.
Premium+ managed service provides 24/7 IT and account management, meaning we can see any changes live and deal with anything unusual before it becomes an issue. Our IT team will also perform daily file backups, regular IT housekeeping tasks, frequent system checks and monthly site visit. This is the most comprehensive IT Support available in Market Harborough and surrounding areas.
Why Choose BlueMoon Solutions?
We provide a highly skilled IT team to provide remote support, or to offer any sales advice. We offer direct contact with highly skilled IT professionals in the Market Harborough area who are always happy to help in person, over the phone or via email. Call centres and call-logging are strictly forbidden at BlueMoon.
Clients who opt for our managed services receive around the clock systems monitoring for their accounts for 365 days of the year. This allows our expert IT support staff to predict and swiftly find a solution to any potential IT issues that may occur before they become a dangerous issue. Our IT staff are up to date with the current IT affairs of the world, so your company will not be caught out.
Our team based in Market Harborough have years of experience managing the accounts of local businesses. Our qualifications speak for themselves and years of outstanding customer service mean that our expert skills are delivered with a smile. We use our skills to help your business expand find solutions to any problems that arise as quickly and efficiently as possible.
Here at BlueMoon Solutions we understand that every business has different requirements and, crucially, different budgets. Our Policy is to recommend the best policy for your business, regardless of our profit margins. We will discuss what your business really needs in terms of IT support. Then we recommend the plan that we think is best for your company and implement it as soon as possible so that your business is protected.