Providing IT Support to Businesses in Newport Pagnell
BlueMoon Solutions is a leading IT support firm serving the Newport Pagnell area offering specialised IT assistance services and solutions. Our extensive range of IT support services, as well as our capacity to help you with any present IT problems you are having, has made us quite sought-after by businesses.
Our IT support services are designed with the understanding that each business has its own set of demands and requirements, and that no two organizations we work with are identical. We don’t provide a one-size-fits-all remedy for your IT problems; there is simply no such thing! If you just need support on a regular basis, our easy pay-as-you-go method is ideal for you. If you’d like to use our local knowledge as often as you like, we offer a monthly fee. Why not go all the way with our Premium Plus plan, which offers the most comprehensive services?
Choosing an IT support firm might be difficult, and we understand that good relationships might play a significant role in your decision. We have a friendly, local customer service team in Northamptonshire who is here to help you. At BlueMoon Solutions, we aspire to deliver the greatest quality of service possible, as well as becoming a respected partner for you and your organization.
IT Support Packages
Certain firms may not require ongoing IT support services. We don’t want to force you into an expensive and time-consuming payment plan when it isn’t necessary; we’d rather make sure your company is safe. For those situations, or for any Essential IT solutions, we provide a Temporary IT service for when you just need a little bit of help. If you require one-time installation help, need someone to investigate an IT problem that’s been nagging you, or require very specific, qualified assistance on a subject, this is the ideal bundle for you and your company.
We give this pay as you go IT service to a wide range of organizations and businesses in Milton Keynes and the surrounding areas, and we’ve developed excellent connections in many sectors. If you want to test our IT services without having to pay a monthly fee, this is the place for you. You just pay for what you use, which is at a very low hourly rate.
The Remote service is more popular among Milton Keynes area businesses than our Essentials plan. The Remote package is ideal for those who need continuous IT assistance and a dedicated account manager. This can assist you avoid the expense of a department that you may outsource to us if you know you require IT assistance but are scared about bringing in an IT department internally.
There are no hidden costs or fees with this service, just a fixed monthly charge and a dedicated account manager to help you with any needs or concerns you might have.
This is the most popular package among our clients in Newport Pagnell. The Enhanced Service adds on everything from the Basic Service, but also provides our most proactive form of IT support.
This will allow us to monitor your system 24 hours a day, 7 days a week, allowing us to react quickly if anything changes or unusual occurs. This bundle also includes daily file backups, standard IT maintenance activities, frequent system checks, and monthly site visits from your account manager. This is the solution for you if you’re searching for the finest, most comprehensive, and most proactive IT support services in Milton Keynes
The Premium Support Package is our most comprehensive support service. You will have access to all our services, support, management, and security. Our specialist staff will be able to assist you with any problem you have and get it resolved as soon as possible. All the perks and benefits of lower-tier packages are included in our Premium package.
Businesses that have mission-critical IT infrastructure should consider our Premium service. We provide a fully managed IT service for this package, with a fixed monthly cost that seldom varies. Any sort of business that relies on system performance, system dependability, or system security should consider adopting this bundle.
Why Choose BlueMoon Solutions?
We can contact our IT assistance crew directly to provide remote help. We never use call centres, and we don’t keep track of phone calls; instead, we provide quick access to our highly trained IT experts, who are always eager to assist!
Every day, our clients who pick one of our managed service packages receive round-the-clock systems monitoring on their accounts. This enables our experienced IT support staff to identify potential difficulties and correct them before they get out of hand! Our team is up to date with the most recent IT issues, ensuring that you are never caught off guard.
Our Northamptonshire staff have several years of accounting experience and are therefore a highly popular choice among small business owners in the region. Our track record speaks for itself, and our years of outstanding customer service guarantee that our services are delivered quickly, efficiently, and always with a grin! We’d want to apply our talents to assisting your company’s growth by addressing any concerns as soon as possible.
We realise that each company is unique, with certain demands and more importantly, varying budgets. If we don’t believe a longer-term fixed plan is required for your company’s needs, we never propose one. We go through all the possibilities with you so that you can make an informed decision about which solution best meets your budget and requirements. We want you to succeed in business rather than us becoming a roadblock to your success.