Managed IT Support
IT SERVICES FOR ST NEOTS AND THE SURROUNDING AREAS
BlueMoon Solutions have been providing IT Services to companies and businesses in St Neots and surrounding area for a long time. Our wide range of IT support services and flexible work with existing companies have made us a market leader in the county of Northamptonshire.
We know that every business has its own unique customer base and way of working. To accommodate this, we built our IT support packages to be as flexible as possible, tailoring our work to fill your needs and requirements as best we can. We don’t believe a one size fits all approach is applicable to IT. You can pay as you go if your IT needs are infrequent or have a monthly plan to get comprehensive support around the clock. Whatever IT problems your business faces, we will offer a quick and easy solution.
Choosing the best IT company for your business can be a challenge, but we have a friendly, local customer service team that offer free, impartial advice about our services and how they can help your business thrive. At BlueMoon Solutions, we provide comprehensive IT support services and strive to be a company that you can trust with sensitive data.
IT Support Packages Pricing
Pay As You Go IT Support
Ongoing IT support services cost vast amounts of money and are not always a requirement for successful IT management. If the need for a monthly payment is not there, we will not ask for one from your business; we simply want to ensure your company’s protection. We offer a one-off IT service where you pay as you go for when you need quick, one-time IT support. Whether you need someone to investigate an IT problem, need one-time installation assistance or you need expert guidance on an issue, this is the best package for your company.
The pay as you go IT service is popular in St Neots and the surrounding areas as BlueMoon have built up relationships with many companies in the area. Pay as you go support allows your business to gain IT Support whilst only paying for the time you have had with our IT staff.
Premium Managed Service
While our pay as you go service is extremely popular with some businesses, some of our clients in the St Neots area prefer the Premium Managed Service package. Premium managed services are better suited to companies that require ongoing IT support. If you require support but have never hired assistance before, BlueMoon solutions can help.
BlueMoon offer a fixed monthly fee, meaning there are no hidden charges. We will provide a dedicated account manager to assist you in solving any problems you might have swiftly and effectively.
Premium+ Managed Service
Our Premium+ Managed service is the most popular package available in the St Neots area. The Premium+ Managed service is essentially the standard premium service but with BlueMoons most proactive and skilful team. Premium+ Managed service provides constant IT support and account management so that any problems that may arise can be dealt with before they have the chance to be a major issue. Our IT team will also perform daily file backups, regular IT housekeeping tasks, frequent system checks, and monthly site visits. This is BlueMoons most comprehensive service.
Why Should I Buy A Bluemoon IT Support Package?
We provide a useful IT team to provide support, or to offer sales advice when needed. We offer immediate contact with our best IT professionals in the St Neots area who are available to help through phone, email or in person. Call centres and call-logging are avoided at BlueMoon.
Those who have our managed services receive around the clock systems monitoring for their accounts every day of the year. Our expert IT staff predict and swiftly rectify any potential IT issues that may arise. Our IT staff maintain knowledge of current world affairs, so your company will not be caught out by any problems sweeping the world.
Based in St Neots, our team have years of experience providing IT support to local businesses. Our staff are highly qualified, with years of outstanding customer service. The services we provide are delivered with a smile. Our main priority is to help your business expand and this is achieved by eliminating any IT problems before the cause harm to your system.
BlueMoon solutions understands that every business has different requirements and budgets. Our policy is to offer you the best plan for your business. We will discuss all possible options and choose the one that your business really needs in terms of IT support. Then, we implement it as soon as possible to make sure your business is vulnerable for as little time as possible.