Managed IT Support
IT SERVICES FOR ST NEOTS AND THE SURROUNDING AREAS
BlueMoon Solutions have been providing IT Services to companies and businesses in St Neots and surrounding area for a long time. Our wide range of IT support services and flexible work with existing companies have made us a market leader in the county of Northamptonshire.
We know that every business has its own unique customer base and way of working. To accommodate this, we built our IT support packages to be as flexible as possible, tailoring our work to fill your needs and requirements as best we can. We don’t believe a one size fits all approach is applicable to IT. You can pay as you go if your IT needs are infrequent or have a monthly plan to get comprehensive support around the clock. Whatever IT problems your business faces, we will offer a quick and easy solution.
Choosing the best IT company for your business can be a challenge, but we have a friendly, local customer service team that offer free, impartial advice about our services and how they can help your business thrive. At BlueMoon Solutions, we provide comprehensive IT support services and strive to be a company that you can trust with sensitive data.
St Neots IT Support Packages Pricing
Ongoing IT support services can be expensive and unnecessary for certain businesses. We don’t want to tie your new start up down to an ongoing payment solution when it isn’t feasible; we want to make sure your company is protected. For those situations, or for any Essential IT solutions, we offer a Essential IT service for those times where you need a little bit of support. If you need one time installation assistance, need someone to look into a niggling IT problem or you need very specific, expert guidance on an issue then this is the perfect package for you and your business.
We provide this pay as you go IT service to many companies and businesses in Milton Keynes and the surrounding areas, and have built up strong relationships in many sectors in this area. If you would like to try our IT services, without the monthly fee, then this is the options for you. You only pay for the time that you use at a very competitive hourly rate.
While our Essentials service is extremely popular with some businesses, many of our clients in the Milton Keynes area prefer the Remote package. This option is perfect if your company requires ongoing IT support and a dedicated account manager. If you know you need IT support, but are daunted at the idea of bringing in an IT department internally, this will help you avoid the hiring cost for a department that you can outsource to us.
There are no surprise charges with this service, just a fixed monthly fee and a dedicated account manager on hand to assist you with any requirements or problems that you might have.
This package is our most popular option with our clients in Milton Keynes area. The Enhanced Service gives you everything in the previous package, but also gives you our most proactive form of IT support.
This will see your business and your account have 24/7 system monitoring, meaning we can actively see any changes or anything unusual and deal with it before it becomes an issue. This package also offers daily file backups, regular IT housekeeping tasks, frequent system checks and monthly site visits from your dedicated account manager. If you’re looking for the best, most comprehensive and most proactive IT support solutions in the Milton Keynes area then this is the option for you.
The premium support package is our most advanced package. You will have access to all of our services, support, management and security. Our specialist staff will be able to assist you with any problem you have and get it resolved fast. Our Premium package includes all of the perks and benefits of lower tier packages.
Our Premium service is what we recommend to any organisations with mission critical IT infrastructure. We give a fully managed service IT service on this package with a price point that very rarely varies from the fixed monthly cost. This package is recommended for any type of organisation that relies on system performance, system reliability and system security.
Why Should I Buy A Bluemoon IT Support Package?
We provide a useful IT team to provide support, or to offer sales advice when needed. We offer immediate contact with our best IT professionals in the St Neots area who are available to help through phone, email or in person. Call centres and call-logging are avoided at BlueMoon.
Those who have our managed services receive around the clock systems monitoring for their accounts every day of the year. Our expert IT staff predict and swiftly rectify any potential IT issues that may arise. Our IT staff maintain knowledge of current world affairs, so your company will not be caught out by any problems sweeping the world.
Based in St Neots, our team have years of experience providing IT support to local businesses. Our staff are highly qualified, with years of outstanding customer service. The services we provide are delivered with a smile. Our main priority is to help your business expand and this is achieved by eliminating any IT problems before the cause harm to your system.
BlueMoon solutions understands that every business has different requirements and budgets. Our policy is to offer you the best plan for your business. We will discuss all possible options and choose the one that your business really needs in terms of IT support. Then, we implement it as soon as possible to make sure your business is vulnerable for as little time as possible.