BlueMoon Solutions took on the responsibility by providing a fully managed service to the hotel.
A detailed audit of the Hotel’s systems and services were undertaken as well as consultation with the key users from the front desk and back office. Their feedback and specifications provided the basis for the suggested solution.
Once the audit was complete the findings were presented in a solution proposal to the hotel management. The proposal suggested a mix of onsite and cloud based services allowing the hotel operate more effectively while minimal upfront capital costs was a key requirement.
This was accepted and the first phase was the urgent tidy up of the network cabling as well as the securing of the systems after hand-over from the previous IT Provider.
The second phase was then about provisioning key services such as email and shared files and folders with users previously saving documents locally meaning that several copies of the same documents existed across the environment.