IT Support

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GET THE EXPERT IT SUPPORT YOUR BUSINESS DESERVES!

Wellingborough based, BlueMoon Solutions, provides a comprehensive range of IT support services for small businesses in Northamptonshire including Kettering, Wellingborough, Corby, Rushden and Northampton.

We understand that our customers have a variety of requirements when it comes to IT support, which is why we tailor our services according to your particular needs – doing as much or as little as you require either via our standard premium or premium plus package, or on a pay-as-you-go basis.

We recognise that selecting the right company to provide your computer support is an important decision. We know that you will not be disappointed by choosing BlueMoon Solutions – but don’t take our word for it. We provide un-edited real time customer feedback to prove it!

Choose an IT Support package that works for you...

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Remote

Who's it for?

While our Essentials service is extremely popular with some businesses, many of our clients prefer the Remote package. This option is perfect if your company requires ongoing IT support and a dedicated account manager. If you know you need IT support, but are daunted at the idea of bringing in an IT department internally, this will help you avoid the hiring cost for a department that you can outsource to us.

There are no surprise charges with this service, just a fixed monthly fee and a dedicated account manager on hand to assist you with any requirements or problems that you might have.

Service Overview

Guaranteed Response Time
Protection against security threats
Peace of Mind
Fixed Monthly Cost

Enhanced

Who's it for?

This package is our most popular option with our clients. The Enhanced Service gives you everything in the previous package, but also gives you our most proactive form of IT support.

This will see your business and your account have 24/7 system monitoring, meaning we can actively see any changes or anything unusual and deal with it before it becomes an issue. This package also offers daily file backups, regular IT housekeeping tasks, frequent system checks and monthly site visits from your dedicated account manager. If you’re looking for the best, most comprehensive and most proactive IT support solutions then this is the option for you.

Service Overview

Guaranteed Response Time
Protection against security threats
Peace of Mind
Fixed Monthly Cost
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Premium

Who's it for?

The premium support package is our most advanced package. You will have access to all of our services, support, management and security. Our specialist staff will be able to assist you with any problem you have and get it resolved fast. Our Premium package includes all of the perks and benefits of lower tier packages.

Our Premium service is what we recommend to any organisations with mission critical IT infrastructure. We give a fully managed service IT service on this package with a price point that very rarely varies from the fixed monthly cost. This package is recommended for any type of organisation that relies on system performance, system reliability and system security.

Service Overview

Guaranteed Response Time
Protection against security threats
Peace of Mind
Fixed Monthly Cost

Why Choose BlueMoon Solutions?

Personal Service

Our team of highly skilled and friendly IT professionals are contactable directly – no call centers involved or logging calls with a service desk. This allows us to provide assistance straight away in a tech-jargon free manner.

Proactive Approach

All our Managed Services customers benefit from 24/7/365 systems monitoring, serving as an early warning system for any developing IT issues. We’re also proactively monitoring for security issues helping to keep you safe from online threats.

Professional Expertise

With BlueMoon Solutions, you have access to a wide range of technical skills and advice on tap when you need it. This not only allows us to address IT issues quickly, but allows your business to take advantage of the latest technologies utilising our experience.

Cost Savings

Our affordable range of IT services not only reduce your IT costs, but a well maintained, secure and reliable IT infrastructure boosts your company and employees productivity, further enhancing your businesses performance.

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Speak to our IT experts today..

For an affordable, fast and professional approach to IT support, contact us today and find out how we can help.

Request A Call Back

In case you didn't find what you were looking for.

Your Details Will Never Be Shared With Any Other Companies

Request A Call Back

In case you didn't find what you were looking for.

Your Details Will Never Be Shared With Any Other Companies