The Disability Resource Centre is a charity that offers independent advice and support to disabled people across Bedfordshire, Luton and Northants.
The organisation works closely with local and borough councils as well as other funding and associated partners.
The DRC was struggling with connectivity and accessible issues across its multiple sites.
They needed a trusted IT Solutions Provider with Sage 50 expertise that could help them resolve the issues.
The first issue was how to improve accessibility across Disability Resource Centre’s (DRC) sites including the main site in Dunstable which had very slow internet bandwidth availability.
A full MyCloud solution was the obvious choice but with internet bandwidth limitations BlueMoon Solutions had to prove that the solution worked for all users across all sites
Significant testing was carried out and the solution devised that worked for all users allowing them to travel around sites or even work from home accessing the same system in the same method.
The second issue was how to get Sage working effectively for the organisation. In a hands on workshop style session BlueMoon Solutions worked with the key stakeholders to understand the processes involved.
A Full MyCloud service with Sage 50 Accounts hosting was recommended and implemented allowing BlueMoon Solutions to host the organisations Sage 50 Accounts with accessibility from any of their locations.
BlueMoon Solutions was also able to provide expert Sage 50 Accounts consultancy on how best to use the software with the organisations requirements as a charity differing from a standard business.
An initial meeting was set up to assess the actual requirements and more importantly the stress points of getting Sage 50 Accounts working for the customer.
The major stress point was that the customer had multiple locations with the main site used to host the Sage package via a Terminal server. However, the main site had the lowest internet bandwidth available meaning that access to Sage was slow and practically un-useable. The customer risked corrupting their data with the poor accessibility.
Additionally the way the organisation operated as a Charity meant that the standard way of using Sage and its modules was different to the way a standard business did. Sage was the right solution but the organisation just needed to know how to use it in a way that suited their requirements and if possible flex the solution to meet their requirements.
DCR says: ‘The Sage 50 Accounts hosting solution provided by BlueMoon Solutions allowed us to consolidate our many Sage Companies, reduce costs in Sage Cover while allowing us to work more freely across our locations.
The service just works and allows us to work better.’
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