IT SERVICES FOR KETTERING AND THE SURROUNDING AREAS
BlueMoon Solutions have been offering dedicated IT services and IT solutions to companies and businesses in Kettering for years. Our wide ranging IT support service solutions have made us extremely popular with companies in the Kettering area and further afield, as well as our ability to support you with any existing IT solutions you might currently be using.
We have created our IT support packages in the knowledge that every company has unique needs and demands, and that every customer we deal with is different. We don’t offer a one size fits all approach to IT solutions, we don’t think such a thing exists; you can use our pay-as-you-go method if you need infrequent support or advice, or you can pay a monthly fee and use our local expertise as much as you like, or even go for our full Premium Plus package for our most comprehensive service.
We know that choosing an IT company can be difficult, and we know that interpersonal relationships can be a strong factor in your decision making. So we have a friendly, local customer service team in the Kettering area that are ready to offer you advice. At BlueMoon Solutions we aim to provide you with the highest quality service possible, and to be a trusted partner for you and your business.
Our Different IT Support Packages
Pay As You Go IT Support
We know that not every company needs an ongoing IT support team. We also know that, if you’re just starting up, you might not have the budget for dedicated and ongoing IT support. Here at BlueMoon Solutions we offer a very popular pay as you go IT service for those times when you need a little bit of support or a one off service. So if your company is just getting off the ground, or you are having server issues, or need one time support then this is the perfect option for you and your business.
We provide IT services to many companies in Kettering and the surrounding area, and have built up strong relationships and expertise in many different sectors. If you’d like to try our services without a monthly plan, then this is the option for you. You only pay for the time that you use at a very competitive hourly rate.
Premium Managed Service
While our pay as go service is very popular, many of our clients in the Kettering area prefer our Premium Managed Service package. This is perfect if your business will be requiring ongoing IT support and you’d like a dedicated account manager overseeing your account, being available to contact whenever you need them. With a fixed monthly fee there there aren’t any surprises if your usage goes above what you were expecting that month, and your dedicated account manager will be on hand to assist you extremely quickly should any issues arise.
This option is perfect if you’re looking for dedicated IT support, but are wary about having an internal department and the hiring and maintenance costs that go along with that.
Premium+ Managed Service
This final option is among the most popular with our clients in the Kettering area. Premium Plus Managed Services give you everything in the Premium package, but gives you our most proactive form of IT support from the team.
This will see your account have 24/7 system monitoring, daily file backups (which are stored off-site), regular IT housekeeping tasks, regular system checks and monthly visits to site from your account manager. If you’re looking for the best, most comprehensive IT solutions in the Kettering area then this is the option for you and your company.
Why Choose BlueMoon Solutions?
Our IT support team are highly skilled and always directly contactable to provide remote support. We don’t use call centres, we don’t do call-logging; instead we only offer direct contact with fully trained IT professionals in the Kettering area who are always happy to help.
Our Peterborough clients who opt for our managed services packages receive around the clock systems monitoring their accounts for 365 days of the year. This allows our expert IT support staff to predict and potential IT issues and rectify them before they become problems. Our staff are also constantly updated on the latest IT issues, ensuring that you won’t be caught off guard.
Our Kettering based team have years of experience managing the accounts of local businesses, making ourselves a popular choice among people in your local area. Our record speaks for itself, and our years of outstanding customer service mean that our expert skills are delivered quickly, efficiently and with a smile. We want to use our skills to help your business grow, and any issues that arise we want to solve as quickly as possible.
Here at BlueMoon Solutions we understand that every business is different; different requirements and, crucially, different budgets. We won’t recommend a longer term, fixed plan if we don’t think your business needs it. We discuss your needs with you, your budget with you and recommend a service and support plan based on your specific needs and wants. We want to allow your business to thrive, not be a stumbling block for your growth.