Providing IT Support to Businesses in Northampton
Offering dedicated IT support services and solutions is what makes BlueMoon Solutions one of the premier IT companies in Northampton. Our wide range of IT support services are highly sought after by companies in the Northampton area and further afield, as well as our ability to support you with any existing IT issues you are currently experiencing.
We have developed our IT support packages in the understanding that each company has its own unique set of needs and requirements and that each business we work with is different. We don’t offer a one size fits all solution to your IT problems, in fact, no such thing exists! You can use our easy pay-as-you-go method if you only require support occasionally, or choose to pay a monthly fee to use our local expertise as often as you like. Why not go all the way to our Premium Plus package for our most comprehensive services?
Choosing your IT support company in Northampton can be tricky, and we know that strong relationships can be a deciding factor when making your choice. We have a friendly, local customer service team in Northamptonshire ready to advise and offer their assistance. At BlueMoon Solutions, we aim to always provide the highest quality service, and become a trusted partner for you and your business.
Northampton IT Support Packages
Pay As You Go IT Support
Not all businesses require an ongoing IT support team. In fact, if you are just starting up your company, you may not have space in your budget for a dedicated IT support team! Here at BlueMoon Solutions, we offer a highly popular ‘pay as you go’ IT technical support service for those times when you just need a little helping hand or a one off service. If you are just getting your company off the ground, are suffering server issues or need a little technical support very occasionally, this is the ideal solution for your and your business.
We’ve built up some fantastic working relationships with many companies throughout Northampton, providing extensive IT services to businesses of all shapes and sizes. It you would like to try our services without a regular monthly commitment, this is the option for you. Simply pay as and when you use our services at a competitive hourly rate. Perfect if you are trying to keep the cost of technical support down.
Premium Managed IT Support
Although our ‘pay as you go’ support is very popular among local businesses, many clients in Northampton prefer our Premium Managed Service package. This is ideal for those businesses requiring regular IT support, a dedicated account manager and the ability to receive unlimited support throughout each month. With a fixed monthly fee, there are no surprises if your usage goes above your regular hours and your own account manager is available to help you quickly should any issues arise.
This option is great for businesses wishing to have regular IT support, but perhaps do not want to have to take on an internal IT department, along with the hiring and maintenance which is associated with this.
Premium+ Managed Service
This final option is among the most popular with our clients in the Kettering area. Premium Plus Managed Services give you everything in the Premium package, but gives you our most proactive form of IT support from the team.
Our most popular IT support package is our Premium+ Managed service. Here, you get all the benefits of the premium support package, but with our most proactive form of IT support from our team. This sees you having 24/7 system monitoring by your account manager, daily backups of your files (stored off site), regular housekeeping tasks, system checks and monthly site visits by your account manager. This is the best, most comprehensive IT solution in the Northampton area and ideal for many businesses who need just a little more help.
Why Choose BlueMoon Solutions?
Our IT support team are skilled and available to contact direct to provide remote assistance. We never use call centres, we don’t do call logging; instead we offer easy contact with our fully trained IT professionals in the Northampton area, who are always happy to help!
Our clients in Northampton who choose our managed service packages receive around the clock systems monitoring on their accounts every single day. This allows our expert IT support team to predict likely issues which might arise and to rectify them before they spiral into much bigger problems! Our team are up to date with the latest issues in IT which will ensure you are never caught off guard.
Our Northamptonshire team have many years’ experience managing the accounts of local businesses, making us a highly popular choice among business owners in this area. Our track record speaks for itself, and our years of fantastic customer service mean our skills are delivered quickly, efficiently and always with a smile! We want to use our skills to help your business to grow, with any issues smoothly solved as quickly as we can.
We understand that each business is different – some have more requirements than others, and more importantly, different budgets! We never recommend a longer term fixed plan if we do not think it is necessary for your business needs. We fully discuss all the options with you, your budget and specific needs so we can come to a decision together to get the right support for you. We want your business to thrive, not for us to be a stumbling block to your growth.