IT SERVICES FOR PETERBOROUGH AND THE SURROUNDING AREAS
BlueMoon Solutions are proud to have been offering IT services and IT solutions to companies and businesses in Peterborough for a number of years. Our wide ranging IT support service solutions and technical support have made us extremely popular in Peterborough and further afield, as well as our ability to support you with your existing solutions
We created our IT support packages knowing that every business has unique needs and demands, and that every customer we deal with is different. We don’t have a one size fits all approach to IT; you can use a pay-as-you-go method if you need infrequent support or advice, or you can pay a monthly fee and use our local expertise as much as you like.
We understand that choosing an IT company can be difficult, but we have a friendly, local customer care team in Peterborough that are ready to offer you advice. At BlueMoon Solutions we aim to provide you with the highest quality service possible, and to be a company that you can trust with some of your most sensitive data.
See Our IT Support Packages Below
Pay As You Go IT Support
We know that an ongoing IT support team can be unnecessary for certain business. We also know that, if you’re just starting up, you might not have the budget for ongoing IT support. Here at BlueMoon Solutions we offer a pay as you go IT service for those times when you need a little bit of support. If you’re just getting off the ground, or are having server issues, or are having trouble with viruses or DDOS and need one time help then this is the perfect option for you and your business.
We provide IT services to many companies in Peterborough and the surrounding Cambridgeshire area, and have built up strong relationships in many sectors. If you’d like to try our services without a monthly plan, then this is the option for you. You only pay for the time that you use at a very competitive hourly rate.
Premium Managed Service
Many of our clients in the Peterborough area prefer the Premium package. This is perfect if your business will be requiring ongoing IT support and a dedicated account manager. With a fixed monthly fee there won’t be any surprises if your usage goes above what you were expecting, and your dedicated account manager will be on hand to assist you extremely quickly.
This option is great if you aren’t looking to have a dedicated IT department in your company, avoiding the cost of hiring for a department that you can easily outsource to us.
Premium+ Managed Service
This option is among the most popular with our clients in the Peterborough area. The Premium Plus Service gives you everything in the Premium package, but give you our most proactive form of IT support.
This will see your account have 24/7 system monitoring, daily file backups (which are stored off-site), regular IT housekeeping tasks, regular system checks and monthly visits to site from your account manager. If you’re looking for the best, most comprehensive IT solutions in the Peterborough area then this is the option for you.
Why Choose BlueMoon Solutions?
Our IT support professionals are high skilled and always directly contactable to provide remote support. We don’t use call centres, we don’t do call-logging; instead we offer direct contact with highly skilled IT professionals in the Peterborough area who are always happy to help. We are also well versed in Cyber Security threats and proactively monitor your set-up to keep you safe from attacks.
Our Peterborough clients who opt for our premium packages receive around the clock systems monitoring their accounts for 365 days of the year. This allows our expert IT support staff to predict and potential IT issues and rectify them before they become problems. Our staff are also constantly updated on the latest IT issues, ensuring that you won’t be caught off guard.
Experts in IT
Our Peterborough based team have years of experience managing the accounts of local businesses, and businesses further afield. Our qualifications speak for themselves, and our years of outstanding customer service mean that our expert skills are delivered with a smile. We want to use our skills to help your business grow, and any issues that arise we want to solve as quickly as possible.
Plans To Suit You
Here at BlueMoon Solutions we understand that every business is different; different requirements and, crucially, different budgets. We won’t recommend a longer term, fixed plan if we don’t think your business needs it. We discuss your needs with you and recommend a service and support plan based on your specific needs and wants. We want to do whatever work you need quickly, allowing you and your business to thrive.