IT Support Services for companies in and near Rushden
BlueMoon Solutions have been working in partnership with businesses in the Rushden area for many years. Our wide-ranging IT support solutions have made us a market leader in Northamptonshire, and our flexibility to work with an extensive range of companies has been extremely popular.
We understand that every business is different, with its own way of working. Every business has their own customer base and support needs. For this, we have created a range of IT support packages to offer a flexible choice in the levels of support provided. We don’t do a one-size fits all approach – in fact, this is impossible in IT support seeing as the problems and issues are so different! You have a choice to opt for either monthly managed packages, or pay as you go style support for those times when you just need a little helping hand.
Choosing a good IT support company can be a challenge, however our friendly local IT support team in Rushden are always happy to offer free and impartial advice about our services and how they could work for your business. At BlueMoon Solutions, we aim to provide the highest quality service and be a company you can fully trust to handle your IT systems.
Our Different IT Support Packages
Pay As You Go IT Support
Regular IT support services can be a little over the top for some businesses. We don’t want to tie your new business down to a monthly support solution when it isn’t necessary. We want to ensure your company is protected as and when you need our support. For this reason, we have created a pay as you go style IT support service, for those occasions when you need help. Perhaps it is a one-off installation, someone to quickly look into a niggling problem or you need specific guidance on an issue – this is the ideal package for your business.
Our pay as you go support package is very popular in Rushden and the surrounding area. We have built up excellent working relationships with our clients in this area! If you want to try our services out, but do not want to commit to a monthly plan, this is the perfect solution for you. Simply pay for the time you use at a competitive hourly rate.
While our pay as you go package is incredibly popular among smaller businesses, many clients in Northamptonshire prefer the regularity of our Premium Managed Service package. This is the right solution if your business requires regular IT support and would like your own account manager. If you know you regularly need support with your IT systems, but don’t really want to have an in-house team set up (plus the hiring costs and maintenance which goes with this!), our monthly plan would be just right for you.
There are no hidden charges with this service; just a fixed monthly fee and a dedicated account manager on hand to assist you with any requirements or problems that you might have.
Premium+ Managed Service
Our most popular plan is the Premium+ Managed Service. This monthly support service gives you all the benefits of the Premium Managed service, but the addition of our most proactive support.
This service gives you 24/7 system monitoring so we can easily see any changes or unusual activity in your systems, allowing your account manager to find and fix problems before they become big issues. This package also offers daily file backups, regular IT housekeeping tasks, frequent system checks and monthly site visits from your account manager. If you’re looking for the most comprehensive and most proactive IT support solutions in Rushden then this is the package for you.
Why Choose BlueMoon Solutions?
Our IT support team are fully contactable whenever you need us, with our highly skilled staff on hand to provide remote assistance or offer advice. We don’t use call centres, we don’t do call-logging – instead we just offer easy assistance with highly trained IT professionals in Rushden who can always help!
Our clients who choose the managed service packages receive 24-hour monitoring of their systems, 365 days of the year. This means our IT support staff can predict and prevent potential IT issues and deal with them before they become genuine threats. Our staff are fully up to date with the latest global IT issues and threats, meaning you and your business need never be caught off guard.
Our team in Rushden have years of experience managing the accounts of local businesses, and businesses further afield around Northamptonshire. Our successes speak for themselves, and our years of outstanding customer service mean that our expert skills are always delivered with a smile. We want to use our skills to help your business grow, and any issues that arise we want to solve as quickly and efficiently as possible.
Here at BlueMoon Solutions we understand that each business is different, with different requirements and, importantly, different budgets. We won’t recommend a longer term, fixed plan if we don’t think your business needs it. We discuss your needs with you and recommend a service and support plan based on your specific requirements. We want to do whatever work you need quickly, allowing you and your business to thrive.