IT Support Services for companies in and near Rushden
BlueMoon Solutions have been working in partnership with businesses in the Rushden area for many years. Our wide-ranging IT support solutions have made us a market leader in Northamptonshire, and our flexibility to work with an extensive range of companies has been extremely popular.
We understand that every business is different, with its own way of working. Every business has their own customer base and support needs. For this, we have created a range of IT support packages to offer a flexible choice in the levels of support provided. We don’t do a one-size fits all approach – in fact, this is impossible in IT support seeing as the problems and issues are so different! You have a choice to opt for either monthly managed packages, or pay as you go style support for those times when you just need a little helping hand.
Choosing a good IT support company can be a challenge, however our friendly local IT support team in Rushden are always happy to offer free and impartial advice about our services and how they could work for your business. At BlueMoon Solutions, we aim to provide the highest quality service and be a company you can fully trust to handle your IT systems.
Our Different IT Support Packages
Ongoing IT support services can be expensive and unnecessary for certain businesses. We don’t want to tie your new start up down to an ongoing payment solution when it isn’t feasible; we want to make sure your company is protected. For those situations, or for any Essential IT solutions, we offer a Essential IT service for those times where you need a little bit of support. If you need one time installation assistance, need someone to look into a niggling IT problem or you need very specific, expert guidance on an issue then this is the perfect package for you and your business.
We provide this pay as you go IT service to many companies and businesses in Milton Keynes and the surrounding areas, and have built up strong relationships in many sectors in this area. If you would like to try our IT services, without the monthly fee, then this is the options for you. You only pay for the time that you use at a very competitive hourly rate.
While our Essentials service is extremely popular with some businesses, many of our clients in the Milton Keynes area prefer the Remote package. This option is perfect if your company requires ongoing IT support and a dedicated account manager. If you know you need IT support, but are daunted at the idea of bringing in an IT department internally, this will help you avoid the hiring cost for a department that you can outsource to us.
There are no surprise charges with this service, just a fixed monthly fee and a dedicated account manager on hand to assist you with any requirements or problems that you might have.
This package is our most popular option with our clients in Milton Keynes area. The Enhanced Service gives you everything in the previous package, but also gives you our most proactive form of IT support.
This will see your business and your account have 24/7 system monitoring, meaning we can actively see any changes or anything unusual and deal with it before it becomes an issue. This package also offers daily file backups, regular IT housekeeping tasks, frequent system checks and monthly site visits from your dedicated account manager. If you’re looking for the best, most comprehensive and most proactive IT support solutions in the Milton Keynes area then this is the option for you.
The premium support package is our most advanced package. You will have access to all of our services, support, management and security. Our specialist staff will be able to assist you with any problem you have and get it resolved fast. Our Premium package includes all of the perks and benefits of lower tier packages.
Our Premium service is what we recommend to any organisations with mission critical IT infrastructure. We give a fully managed service IT service on this package with a price point that very rarely varies from the fixed monthly cost. This package is recommended for any type of organisation that relies on system performance, system reliability and system security.
Why Choose BlueMoon Solutions?
Our IT support team are fully contactable whenever you need us, with our highly skilled staff on hand to provide remote assistance or offer advice. We don’t use call centres, we don’t do call-logging – instead we just offer easy assistance with highly trained IT professionals in Rushden who can always help!
Our clients who choose the managed service packages receive 24-hour monitoring of their systems, 365 days of the year. This means our IT support staff can predict and prevent potential IT issues and deal with them before they become genuine threats. Our staff are fully up to date with the latest global IT issues and threats, meaning you and your business need never be caught off guard.
Our team in Rushden have years of experience managing the accounts of local businesses, and businesses further afield around Northamptonshire. Our successes speak for themselves, and our years of outstanding customer service mean that our expert skills are always delivered with a smile. We want to use our skills to help your business grow, and any issues that arise we want to solve as quickly and efficiently as possible.
Here at BlueMoon Solutions we understand that each business is different, with different requirements and, importantly, different budgets. We won’t recommend a longer term, fixed plan if we don’t think your business needs it. We discuss your needs with you and recommend a service and support plan based on your specific requirements. We want to do whatever work you need quickly, allowing you and your business to thrive.