IT Support for Businesses in Towcester and the Surrounding Areas
BlueMoon Solutions provide high quality IT Support and IT Solutions to businesses in Towcester and nearby towns. Our combination of industry expertise, flexible IT packages and first-class customer service has made us a go to provider of IT support services. We pride ourselves on being able to seamlessly integrate into your business leaving you to focus on other aspects of your business.
Having been in the IT Support business for a number of years we know that every business is different and as such requires different levels of support. It is for this reason we created our different levels of IT Package meaning that you are able to choose one that best matches your requirements. By doing this we find that our clients save money whilst still receiving the best service possible.
Choosing an IT company can be a very important decision for any business. By outsourcing your IT to an external company you are placing your trust in them. We aim to provide a friendly, trust-worthy service to companies in Towcester and, effectively, become the IT arm of your business.
Our Range of IT Services
Pay As You Go IT Support
It can be the case that, for certain businesses, a Managed IT Service is not necessary as your IT Support requirements are relatively small. That is why we have a pay as you go service available for those times when you need that little extra bit of support. Our pay as you go IT support is a perfect option for start-up businesses or smaller business who, perhaps, do not have the budget for a managed support service, yet. With this service you only pay for what you use. If you are having server issues, problems with viruses or any other kind of technology problem we are sure to be able to help.
We work with businesses across all industries in the Towcester area and have many long-standing clients who appreciate our approach. If you’d like to try our services without a monthly plan, then the pay as you go support service is the right choice for you.
A premium package is an ideal solution for businesses who may require more constant on-going support and a dedicated account manager. By paying a fixed monthly fee you are ensuring that, even if you have a large amount of problems in one month, you won’t get any nasty surprises at the end of the month.
By avoiding the cost of hiring an internal IT team into your business you will be saving money but still receiving a great, personal service.
Premium+ Managed Service
As our most requested level of support our Premium+ package provides you with an unrivalled level of support.
This package ensures that your account has 24/7 system monitoring, regular IT Housekeeping tasks, daily file back-ups (these are stored off site), regular system checks and monthly visits to your business from your account manager. We believe that if you are looking for a comprehensive IT support solution then this package should be your choice.
Why Choose BlueMoon Solutions?
We want to make the whole process as easy and stress free as possible for you, especially as we know that, when you are calling us there is probably something stressful going on! We provide a friendly, professional service and our team are always contactable directly. We don’t use call-logging or call centres you just go straight through to a member of a team who will help you get a quick resolution to your problem.
Our clients in Towcester who are using our premium managed packages get 24/7 monitoring of their accounts, every day of the year. By performing this monitoring we are able to spot some issues before they occur and can pro-actively stop any detrimental effects. Our staff are constantly undergoing training in order to keep up to date with the latest trends and IT issues so that we are always prepared.
Our team of IT experts have had years of experience in providing IT support to businesses in Towcester. All of our team have the appropriate qualifications, and some have more expertise than others in certain fields. You can rest assured that we pool our knowledge to be able to solve any problem you might be having as quickly as possible. By using us you are freeing yourself up to focus on other business critical aspects.
We know that different businesses require different levels of support. We have created our IT support packages to cover all eventualities and help companies with varying budgets and requirements for IT Support. We work with you to determine the best way forward and to find the package that will best suit your needs. By outsourcing your IT to BlueMoon Solutions you can be assured of quality IT services at a fair price.