Business IT Support in Leicester
BlueMoon Solutions have been offering the finest IT services and IT solutions to companies and businesses in Leicester for many years. Our wide-ranging IT support service solutions have made us highly sought after with companies in the Leicester area and further afield, as well as our ability to support you with any existing IT solutions you might currently be using.
We have created our specialised IT support packages with the knowledge that every company has its own unique needs and demands, and that every customer we deal with is different. We don’t offer a generic approach to IT solutions, we don’t think such a thing exists; you can use our pay-as-you-go method if you need less regular support or advice, or you can pay an ongoing monthly fee and use our local expertise as much as you like, or even go for our full Premium Plus package for our most complete service.
We know that choosing an IT company can be tough, and we know that strong relationships can be a deciding factor in your decision making. We have a friendly, local customer service team in the Leicester area that are ready to offer you advice. At BlueMoon Solutions we aim to provide you with the highest quality service, and to be a trusted partner for you and your business for years to come.
Leicester IT Support Packages
Ongoing IT support services can be expensive and unnecessary for certain businesses. We don’t want to tie your new start up down to an ongoing payment solution when it isn’t feasible; we want to make sure your company is protected. For those situations, or for any Essential IT solutions, we offer a Essential IT service for those times where you need a little bit of support. If you need one time installation assistance, need someone to look into a niggling IT problem or you need very specific, expert guidance on an issue then this is the perfect package for you and your business.
We provide this pay as you go IT service to many companies and businesses in Milton Keynes and the surrounding areas, and have built up strong relationships in many sectors in this area. If you would like to try our IT services, without the monthly fee, then this is the options for you. You only pay for the time that you use at a very competitive hourly rate.
While our Essentials service is extremely popular with some businesses, many of our clients in the Milton Keynes area prefer the Remote package. This option is perfect if your company requires ongoing IT support and a dedicated account manager. If you know you need IT support, but are daunted at the idea of bringing in an IT department internally, this will help you avoid the hiring cost for a department that you can outsource to us.
There are no surprise charges with this service, just a fixed monthly fee and a dedicated account manager on hand to assist you with any requirements or problems that you might have.
This package is our most popular option with our clients in Milton Keynes area. The Enhanced Service gives you everything in the previous package, but also gives you our most proactive form of IT support.
This will see your business and your account have 24/7 system monitoring, meaning we can actively see any changes or anything unusual and deal with it before it becomes an issue. This package also offers daily file backups, regular IT housekeeping tasks, frequent system checks and monthly site visits from your dedicated account manager. If you’re looking for the best, most comprehensive and most proactive IT support solutions in the Milton Keynes area then this is the option for you.
The premium support package is our most advanced package. You will have access to all of our services, support, management and security. Our specialist staff will be able to assist you with any problem you have and get it resolved fast. Our Premium package includes all of the perks and benefits of lower tier packages.
Our Premium service is what we recommend to any organisations with mission critical IT infrastructure. We give a fully managed service IT service on this package with a price point that very rarely varies from the fixed monthly cost. This package is recommended for any type of organisation that relies on system performance, system reliability and system security.
Why Choose BlueMoon Solutions?
Our IT support Leicester team are highly skilled and always directly contactable to provide remote support. We don’t use call centres, we don’t do call-logging; instead we only offer direct contact with fully trained IT professionals in the Leicester area who are always happy to help. There’s no problem too small or too large for us to help you with.
Our Leicestershire clients who opt for our managed services packages receive around the clock systems monitoring their accounts for 365 days of the year. This allows our expert IT support staff to predict and potential IT issues and rectify them before they become problems. Our staff are also constantly updated on the latest IT issues, ensuring that you won’t be caught off guard.
The IT Experts
Our Leicester based team have many years of experience managing the accounts of local businesses, making ourselves a popular choice among people in your local area. Our record speaks for itself, and our years of outstanding customer service mean that our expert skills are delivered quickly, efficiently and with a smile. We want to use our skills to help your business grow, and any issues that arise we want to solve as quickly as possible.
Here at BlueMoon Solutions we understand that every business is different; different requirements and, crucially, different budgets. We won’t recommend a longer term, fixed plan if we don’t think your business needs it. We discuss your needs with you, your budget with you and recommend a service and support plan based on your specific needs and wants. We want to allow your business to flourish, not be a stumbling block for your growth.