Business IT Support in Leicester
BlueMoon Solutions have been offering the finest IT services and IT solutions to companies and businesses in Leicester for many years. Our wide-ranging IT support service solutions have made us highly sought after with companies in the Leicester area and further afield, as well as our ability to support you with any existing IT solutions you might currently be using.
We have created our specialised IT support packages with the knowledge that every company has its own unique needs and demands, and that every customer we deal with is different. We don’t offer a generic approach to IT solutions, we don’t think such a thing exists; you can use our pay-as-you-go method if you need less regular support or advice, or you can pay an ongoing monthly fee and use our local expertise as much as you like, or even go for our full Premium Plus package for our most complete service.
We know that choosing an IT company can be tough, and we know that strong relationships can be a deciding factor in your decision making. We have a friendly, local customer service team in the Leicester area that are ready to offer you advice. At BlueMoon Solutions we aim to provide you with the highest quality service, and to be a trusted partner for you and your business for years to come.
Leicester IT Support Packages
Pay As You Go IT Support
We know that not all companies require ongoing IT support. We also understand that, if you’re just starting up, you might not have the budget for dedicated and ongoing IT support. Here at BlueMoon Solutions we offer a flexible pay as you go IT service for those times when you need a little bit of support or a one off service. So if your company is just getting off the ground, you have occasional issues to deal with, or need one time support then this is the perfect option for you and your business.
We provide IT services to many different companies in Leicester in addition to the surrounding county and have built up excellent relationships and expertise in many industry sectors. If you’d like to try our services without a regular monthly plan, then this is the right option for you. You only pay for the time that you use at a very competitive hourly rate.
Premium Managed IT Support
While our pay as go service is very popular, many of our clients in the Leicester area prefer our Premium Managed Service package. This is perfect if your business will be requiring regular IT support and you’d like a dedicated account manager overseeing your account; available to contact whenever you need them. With a fixed monthly cost there won’t be any surprise bills if your usage goes above what you were expecting that month, and your dedicated account manager will be on hand to assist you quickly should any issues arise.
This option is perfect if you’re looking for dedicated IT support, but are perhaps not ready to have an internal IT support department.
Premium+ Managed Service
This final option is among the most popular with our Leicester clients. Premium Plus Managed Services give you everything in the Premium package, but also gives you our most proactive form of IT support from our team.
This service allows you to have 24/7 system monitoring, daily file backups (which are securely stored off-site), regular IT housekeeping tasks, regular system checks and monthly visits to site from your account manager. If you’re looking for the best, most comprehensive IT solutions in Leicester, then this is the option for you!
Why Choose BlueMoon Solutions?
Our IT support team are highly skilled and always directly contactable to provide remote support. We don’t use call centres, we don’t do call-logging; instead we only offer direct contact with fully trained IT professionals in the Leicester area who are always happy to help. There’s no problem too small or too large for us to help you with.
Our Leicestershire clients who opt for our managed services packages receive around the clock systems monitoring their accounts for 365 days of the year. This allows our expert IT support staff to predict and potential IT issues and rectify them before they become problems. Our staff are also constantly updated on the latest IT issues, ensuring that you won’t be caught off guard.
The IT Experts
Our Leicester based team have many years of experience managing the accounts of local businesses, making ourselves a popular choice among people in your local area. Our record speaks for itself, and our years of outstanding customer service mean that our expert skills are delivered quickly, efficiently and with a smile. We want to use our skills to help your business grow, and any issues that arise we want to solve as quickly as possible.
Here at BlueMoon Solutions we understand that every business is different; different requirements and, crucially, different budgets. We won’t recommend a longer term, fixed plan if we don’t think your business needs it. We discuss your needs with you, your budget with you and recommend a service and support plan based on your specific needs and wants. We want to allow your business to flourish, not be a stumbling block for your growth.